For the safety of our team, certain services are not included in our cleaning offerings.
These exclusions encompass but are not limited to:
WE DO NOT CLEAN:
Inside the dishwasher
Inside washers & dryers
Underneath fridge, oven (unless moved by the client)
Underneath couches, sofas or heavy furniture that sits very low on the ground (unless moved by the client)
All extras are not included during regular cleaning (can be added for extra charge).
WE DO NOT HANDLE:
Handling hazardous materials or substances, including blood, waste, human or animal waste, or secretions or any other bio-hazardous materials
Cleaning surfaces exceeding 10 feet in height. However, if a 2-step ladder is provided by the client, our team can utilize it to access elevated areas.
Addressing hazardous and strong odors like mold, human/animal waste or smoke.
Scrubbing heavy stains on furniture, walls, doors, baseboards, and other surfaces that could potentially get damaged and require professional restoration involved.
Upholstery cleaning
Laundry
Cleaning chandeliers, HVAC/ceiling vents, fragile fixtures, fragile blinds, cabinet liners, exterior windows, drapes, hard water buildup, mold/paint removal, unfinished basements, furniture moving, heavy lifting, outdoor work, hoarding, excess clutter.
We do not remove excessive amounts of alive or dead bugs, (including fleas, roaches, rodents, bed bugs, etc.) in infested homes which need professional pest control treatment.
Our team will not be able to complete work in spaces infested with rats, mice, bugs or any other creatures or insects which could cause harm to our staff.
Cleaning tasks involving trash cans, litter boxes, pet messes, or pet beds.
We do not open entrance doors or let anyone inside the home/office. (except Bloommaid employees and contractors scheduled that day).
We do not accept or carry any mail or packages at any time.
We are not liable for any lost or damaged packages and mail at any time.
Our team will not lift or move heavy furniture or items.
We are unable to touch, move or relocate firearms to free up any space for cleaning purposes.
We do not use bleach unless instructed by the client. We are not liable for any damages caused by bleach.
We will not clean or scrub your garden, patio or any outside area. We will use our best judgement to tidy up any excess mess if needed on small balconies or areas if time permits.
We will not work in spaces that are unsafe or have a hazardous environment. Examples include but are not limited to spaces with: spilled chemicals, feces, blood, urine, biohazardous materials, free roaming toxic or venomous animals/species, excessive amounts of broken glass, excessive amounts of post construction dust, excessive amounts of mold, flooded spaces, collapsing spaces, freshly painted or chemically treated spaces, spaces occupied by aggressive, intoxicated or unstable individuals.
